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1. TRANSACTIONAL SMS- Transactional SMS is the SMS providing information about the status or alert messages. Promotional languages or messages are strictly not allowed in Transactional SMS Transactional SMS is kind of message having only information sent by a company or organization to its customers or agents about current status of their transactions.
Transactional SMS has no time limit and can be send or delivered at any time around the clock.


  • * "Dear Customer, Your parcel, Tracking id XXX-abcd0010 is out for delivery. The package will be delivered at your address by 4:00 PM today."
  • * "Your Salary has been credited to your Account No. XXXX-100-200-XXX"
  • * "Your Tickets are confirmed. Please collect it from our branch office"
  • * Transactional SMS strictly not allowed any kind of promotional message.

2. PROMOTIONAL SMS- Promotional SMS can have promotional language or message and you can promote your business, offer or advertise your product. This is the kind of SMS sent by a organization, business owner or company to anyone from your contact list. Regardless, whether the contact person is your existing customer or not. Promotional SMS has a time limit and can be send or delivered from 9AM to 9PM only including holidays.


  • * "Recharge of Rs. 80 today and get talktime of Rs. 90. Limited time offer"
  • * "Book a car on or before 25th Dec. and get 1grm Gold Coin FREE. Many other exiting offers. Contact us Now"
  • * "Buy one get one Free offer. Hurry up offer valid till stock remains. Visit www.yourwebsite.com"
  • * Transactional SMS strictly not allowed any kind of promotional message.

3. VOICE SMS- You can deliver your message to your customers through pre-recorded human Voice instead of plain text SMS. Voice SMS will help you deliver the message with emotions or with your voice to give more impact of the messages. Voice SMS is the best option for those who has language or literacy barriers.
Through Voice SMS, you can simply convey your message to anyone, with your voice, your style and your regional language.
Best used to encourage your customers to subscribe for a specific dial tone, download a song, promote your slogan, advertise your brand, promote your political mantras, and so on.